Sunday, 27 September 2009

Ezydog Dog Flotation Device (DFD Life Jacket)

Take a look at this video for a great overview of the Ezydog DFD's (dog life jackets)





The full range of Ezydog DFDs are available from £24.95 at Jackpaws.com

Dublin Dog Tags Now Online - Free Engraving


We're delighted to announce we've got the Dublin Dog Tags online now. They cost £8.95 each and this includes up to 4 lines of engraving.

Wednesday, 23 September 2009

Buffera Dog Buffs




We saw these at a recent tradeshow and as fans of the original Buff (for humans) we love them! Not just a snazzy dog bandana, the buff is made of wicking material that is wind-resistant, breathable and wicks moisture. When washed, the Buff is colourfast, dries in minutes, and retains its elasticity. A reflective strip ensures your dog can be spotted easily in darker evenings.

Here's a sneak peek

Tuesday, 22 September 2009

Exciting New Range of Dog Tags Coming Soon











We're adding to our range of dog tags. Soon you'll be able to buy these great tags from a US designer. There's lots of finishes and designs to choose from and they all come with free engraving.
Designs include a St Francis tag (patron saint of animals), shamrock, skull and cross bones and tatoo styles. We hope to be offering these online in the next couple of weeks, so watch this space!

Update 26/09/2009
We've started adding these dog tags to the Jackpaws.com site - check them out now! (Bear with us, there's loads of them so we'll be adding more and more over the next few days)








Friday, 18 September 2009

I am not a robot, I am a human being

We love to hear from customers, whether what we do is good or bad. We all love getting great customer service and we always aim to give as good a service as we would expect to receive ourselves.

Sometimes though, things don't always run smoothly. Some times the odd technical glitch pops up, sometimes it's third party intervention whether it's a royal mail strike, a supplier not delivering on time or even a power cut. We try to deal with these issues as best we can, in order to still deliver great customer service.

We always remember that it's a living human being on the end of the phone or receiving an email, in the same way that we, ourselves are not robots.